Combi Package

Combi Package

Our Combi Package allows teams to receive training in all of your Teamwork products. You really can have it all!

SETUP REVIEW

Review of your company settings and setup to make sure
you have set up the foundations for a scalable solution.

PROCESS MAPPING & TEMPLATES

Review processes & ensure easy scalability by creating task

 list and project templates

WORKSPACE REVIEW

Check permissions and default settings, and make
sure that what you see makes sense for your users too.

MANAGE TEAMS

With projects designed, it‘s time to know the best ways to

manage and track performance measures

INBOXES & AGENTS

Review company settings and navigation of Desk environment,

as well as setting up inboxes and adding agents.

TRIGGERS & SMART INBOXES

Set up triggers and automation processes to streamline workflows

TICKETING PROJECTS

Time to tie things together by looking at how Projects and

Desk integrate and review timing and billing options.

MANAGE TEAMS

It’s time to know the best ways to mange and track team performance measures.

CHAT & SPACES

A review of everything that you will need to know to get up and

 running in these products

BONUS: CHANGE MANAGEMENT

Almost ready to launch, we review best practice for bringing the

larger team onboard and plan for how to bring future users in

with minimal fuss and training time.

OPTIONAL USER TRAINING

We will conduct TWO virtual user training sessions for you.

You tell us what you want What your new users to know, and

we will make user they are ready to go after the training.

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