Elite Golf Experiences is America’s #1 boutique golf tour operator for elite and corporate golf travel, with an aim to provide their clients with an unsurpassed tour experience. The team found themselves juggling too many files and pieces of software, and sought out Teamwork Projects as their chosen project management solution, but didn’t know just how much of their project and tour information could be incorporated.
By using the Premier Solution Package, their tour management team was able to work with their Teamwork Training Zone consultant to set up a birds-eye-view of all of their tours running concurrently, along with guest details and transport schedules, all with a few skilled clicks of a mouse. There was no aspect of their tours that we were not able to help incorporate into their Teamwork account, right down to agent expense reports trip notes and client feedback.
Their tour agents and 3rd parties are now able to see in real time if a group is on schedule and any potential schedule changes and clashes are accounted for and solved online on the road.
Elite Golf Experiences’ days of scrolling along extensive spreadsheets and jumping between documents and emails and phone calls to find customer information is a distant memory as they are now able to run more tours concurrently, and more smoothly than ever before, and everyone can see exactly what is happening on each tour, each moment of every scheduled day.